OUR STORY
Car Assistance Network was established in 2003 by Director and Founder Mr. T.C. Joubert. Our vision of helping people through Emergency and Traumatizing situations in the most cost-efficient way whilst upholding the highest level of quality service. From our humble beginning, CAN has not stopped growing with both clientele and unique services, offering an exciting diversified range of products. By maintaining our competitive pricing model and high regard for customer service, CAN has achieved a Nationwide Business Structure that offers our services throughout South Africa and CAN facilitate services to our neighboring countries’ borders.
Car Assistance Network (Pty) Ltd is currently trading as CAN Infinity Assistance with over 23 years of experience within the Emergency Services Industry. This allows CAN to approach and be approached by Corporates, Brokers, Insurance Companies, and Underwriting Managers.
CAN Infinity is a specialized Emergency Assistance and Client Support provider.
We offer a nationwide network of qualified technicians and service partners who assist clients during breakdowns, home emergencies, accidents, and other incident-related needs.
Unlike traditional VAPS or insurance add-on solutions, CAN Infinity focuses on real, immediate assistance when clients need it most not just added value, but actual help in moments of crisis.
With thousands of direct clients and years of hands-on experience, CAN Infinity understands what people truly need during an emergency. This insight shapes our products, our technology, and our end-to-end incident management systems.
VISION
CAN Infinity Assistance is a transparent and driven company with ethical business principals, our purpose is to offer Emergency Services and make our offering accessible to all Insured and Non- Insured South Africans. We are committed to our vision, "to provide the best and most reliable Emergency Services on a National Level."
What makes us different?
We operate within the Client Service and Emergency Incident Management industry, and we understand the stress and trauma clients experience during an emergency. For this reason, we prefer not to be labelled as a typical VAPS provider our focus is on real assistance when it genuinely matters, not merely adding value on paper.
For years, our core focus has been the Uninsured market, where we have built a direct client base of more than 10,000 individuals. This experience has positioned us as one of the few assistance companies serving both the Insured and Uninsured markets. Because our model was developed around the needs of Uninsured clients, we have a deep understanding of what people truly require when an emergency or incident occurs.
By recognizing these needs, we design Products, Services, and Systems that truly support clients when they need help most. We also understand that many clients cannot afford every programmed available in the market or cannot add additional products to their insurance policies, even though they may still need these services from time to time.
To bridge this gap, CAN Infinity has created a unique programme that gives your clients access to any service or incident management solution that falls outside their Insurance Policy or Assist programme. Our offering delivers essential services not traditionally catered for within the insurance environment, ensuring your clients receive support where other systems fall short.
We Offer
Roadside Assistance, Home & Office Support and Client Care Solutions.
We connect you to a nationwide network of vetted professionals fast, reliable, and always ready to assist.
Roadside Assistance
Home & Office Support
